SHIPPING RATES & TERMS – PLEASE READ CAREFULLY:
We dispatch orders every working day up until 3.30pm. We do not dispatch orders over the weekend or during public holidays.
*All US orders of $50 and over are sent (FREE of charge). (This service may be removed at anytime at the discretion of Alakazam Magic Limited)
A lot of our orders are dispatched from the U.S. the same day we receive the order otherwise we will dispatch orders within 1- 3 business days of receiving your order. For items that are not in stock or which are pre-ordering we will dispatch these items as soon as we have the item in stock.
All United States orders are shipped using Pacful and usually take one or two working days to arrive after being dispatched.
If you haven’t received your goods within a week of receiving our email telling you your goods have been shipped you should contact us.
Alakazam Magic USA has two table rates of shipping for the United States mainland delivery packages (see further down for overseas options)
$00.01 – $49.99 – $7.50 Flat Rate
$50.00 and over – Free Shipping
* In the event of loss of a first class parcel, Alakazam Magic USA cannot be held responsible and will not resend or replace a lost item. Please also be aware that our posting time on a standard weekday is 3:30pm GMT. We do not send out orders on weekends, public holidays or unless otherwise stated on the website. If a first class package is lost or undelivered the customer can request Alakazam Magic to put a trace on the item but this can take up to four weeks before processing begins.
** Alakazam Magic USA will use the most cost effective option or a preferred courier service depending on your location and size of parcel. The shipping department will make the decision as to which method to use at time of dispatch unless the customer makes a specific request via telephone. Next day delivery is the preferred shipping option and it shall be automatically added to all orders made via the telephone unless otherwise requested by the customer. If the customer chooses not to take this option then Alakazam Magic USA cannot be held responsible if there is delay or loss on a first class package and the company accepts no liability for loss nor holds the responsibility to replace lost packages free of charge.
DISCLAIMER: In the exceptionally rare case that next day delivery is delayed, in such cases, Alakazam Magic USA may refund the charges depending on the circumstances. This decision is at the discretion of the management.
If ordering high value or large quantities of good, Alakazam Magic USA may decide to use UPS services to dispatch the item(s); this service can also be requested by the customer through correspondence with the sales team who will notify the customer of any additional charges that such a service may incur.