PLEASE NOTE: Alakazam USA is shipping daily and we add TRACKING to your order, however USPS is experiencing some shipping delays.
These delays are beyond our control, and we assure we are sending your orders as normal.
CLICK HERE for USPS delay info!
SHIPPING RATES & TERMS – PLEASE READ CAREFULLY:
We dispatch in house orders every working day up until 1:00pm U.S. EST.
Warehouse shipments go every Mon. – Wed. – Fri. cut of at 1:00pm U.S. EST.
We do not dispatch orders over the weekend or during public holidays.
*All USA orders of $75 and over are sent FREE of charge. (This service may be removed at anytime at the discretion of Alakazam Magic Limited)
*All CANADA orders of $125 and over are sent FREE of charge. (This service may be removed at anytime at the discretion of Alakazam Magic Limited)
A lot of our orders are dispatched from the U.S. the same day we receive the order otherwise we will dispatch orders within 1- 3 business days of receiving your order. For items that are not in stock or which are pre-ordering we will dispatch these items as soon as we have the item in stock.
All United States/Canada orders are shipped using Pacful and usually take one or two working days to arrive after being dispatched.
If you haven’t received your goods within a week of receiving our email telling you your goods have been shipped you should contact us.
Alakazam Magic USA has two table rates of shipping for the United States and Canada mainland delivery packages.
At this time Alakazam USA only ships to USA and Canada – all others can order from our UK site.
USA $00.01 – $49.99 = $8.95 Flat Rate
USA $75.00 and over = Free Shipping
Canada $00.01 – $99.99 = $16.95 Flat Rate
Canada $125.00 and over = Free Shipping
* In the event of loss of a first class parcel (that shows delivered by USPS) Alakazam Magic USA cannot be held responsible and will not resend or replace a lost item. Please also be aware that our posting time on a standard weekday is 1:00pm U.S. EST. We do not send out orders on weekends, public holidays or unless otherwise stated on the website. If a first class package is lost or undelivered the customer can request Alakazam Magic to put a trace on the item but this can take up to four weeks before processing begins.
** Alakazam Magic USA will use the most cost effective option or a preferred courier service depending on your location and size of parcel. The shipping department will make the decision as to which method to use at time of dispatch unless the customer makes a specific request via telephone.
Generally we use and prefer USPS for all posting.